This website uses cookies. The cookies we use are essential to the functionality of the website and/or help us improve your website experience. By using this website, you agree that Schwabe North America, Inc. and its affiliates may store cookies on your device. For more information on the cookies we use, please see our Privacy Policy.

Frequently Asked Questions

Your Questions — Answered


Our website was designed to help you spend less time searching for information and more time gathering knowledge. We’ve compiled a list of some of our most frequently asked questions to help you in navigating the site, ordering products, and learning more about elemental diets. For additional information, don’t hesitate to contact us directly. 

Product

A.

Elemental diets aid in the dietary management of moderate to severe GI dysfunctions, including Crohn’s disease and other forms of inflammatory bowel disease (IBD), irritable bowel syndrome (IBS), and small intestinal bacterial overgrowth (SIBO) by supplying specially formulated proper nutrients without the need for traditional food, giving the GI system time to rest.

A.

Under medical supervision, Physicians’ Elemental Diet is designed to maintain sustenance as the sole source of nutrition for up to four weeks, though typical, clinical use is two to three weeks.

A.

No. However, elemental diets are medical foods and it is recommended that you work closely with your healthcare professional while using this product, and anytime you make changes to your diet.

A.

Each Physicians’ Elemental Diet package contains approximately three days’ worth of meals (based on an 1,800-calorie diet) but will depend on your unique caloric requirements, as determined by your healthcare practitioner.

A.

No. Physicians’ Elemental Diet is designed to be mixed with water. For variety, we recommend blending the powder with ice for a change in texture or adding more water to change the taste slightly if you prefer. 

A.

No. Physicians’ Elemental Diet is not intended for use as a weight loss product. 

A.

No. Developmental needs for calories, micronutrients and macronutrients vary. Physicians’ Elemental Diet is not for use as sole source of nutrition for anyone under 18 years of age unless advised by a healthcare practitioner.

A.

Yes, Physicians’ Elemental Diet is vegan.

A.

Physicians’ Elemental Diet has a well-tolerated flavor that many users compare to vanilla or cake.  

A.

Physicians’ Elemental Diet is not designed for nor tested in enteral tube feeding settings.

A.

We recommend that you consult with your healthcare practitioner before making any changes to your use of prescription drugs and supplements. Dietary supplements are typically not used during a full elemental diet. However, they may be useful before starting on an elemental diet and/or once back on regular foods.

A.

Schwabe North America, our parent company, will appear as the merchant on your credit card statement when you purchase Physicians’ Elemental Diet.

A.

The manufacturer of Physicians’ Elemental Diet has put additional safeguards in place, including daily health checks and regular deep steam cleaning, to ensure we adhere to the highest safety standards.

Shipping & Returns

A.

Yes. We offer free ground shipping on all orders.

A.

Please allow 1-2 days for order processing. If you choose free ground shipping, you should receive your order within 2-6 days. Need it sooner? We also offer next day air for a delivery charge. Please note, orders placed after 2:00 CST pm will be processed the next day and all timelines exclude weekends and holidays. 

A.

You will receive a program kit featuring the product, a convenient, travel-friendly blender bottle for taking your elemental diet on the go, and a complete resource guide with all orders. You will also recieve the product needed for the 14 or 21 day program.

A.

Both programs ship in one box.

A.

We do not currently offer international shipping.

A.

Since Physicians’ Elemental Diet is a medical food, we cannot accept returns, though we know exceptions do arise. We may, at our sole discretion, issue a refund within 45 days. View our full policy.

A.

Due to the high demand of our products during the current health crisis, customers may see delays in small parcel shipments. Thank you for your loyal business and understanding.